Training
Vistrian offers two types of training:
Vistrian Desktop Support Training | Help Desk
Personnel
Trains the customer’s desktop support personnel to
provide on-site support to Vistrian end users
Vistrian System and Network Administration Training
| Network Administrators
Provides detailed planning, installation,
configuration and operation instruction to system
and network administrators supporting Vistrian
Vistrian Desktop Support Training
Our knowledgeable and engaging trainers prepare your
desktop support personnel to provide on-site support
to your Vistrian end users, so your organization
becomes highly self-sufficient in day-to-day
equipment management. Hands-on instruction covers
Vistrian client software and includes the following:
- Installation
- Application Usage
- Troubleshooting
Training section |
Covered topics |
Installation
Prerequisites |
Installation process |
Application
Usage |
Point-to-point,
multiparty, and interactive
equipment management
Managing data analysis in a business
environment
Vistrian client features (Equipment
dashboards, Client Audit Trail, High
level data visibility) |
Troubleshooting |
How to diagnose issues
using Vistrian client
troubleshooting tools
Processes to differentiate between
local desktop and networking
problems |
The content of Desktop Support Training is
also included in our System and Network
Administration Training. Vistrian System
and Network Administration Training
Our expert, technically skilled trainers provide
detailed instruction to system and network
administrators supporting Vistrian Solutions.
This training session includes:
- Planning
- System Installation
- Configuration
- Monitoring
- Troubleshooting
Training section |
Covered topics |
Planning |
Assessing the enterprise network for
equipment readiness
Modeling the Vistrian deployment over existing
network infrastructure |
System Installation |
Installing Vistrian server
software
Connecting Clients hardware to the Vistrian
Server. |
Configuration |
Configuring Vistrian software |
Monitoring |
System Central Network VPN
Using Call and system tag monitoring
Identifying issues |
Troubleshooting |
Diagnosing potential issues
Common issues and resolutions |
|
